Terms & Conditions
By using this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Bria Hair's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
Privacy – We will always protect and respect your privacy. We do not disclose or pass on information about our customers to any third party. We will not send you any unsolicited Emails, except for information regarding your order, offers or any updates to the website and stock, if and when you have opted in to recieve our newsletter.
Copyright - The design, text, graphics, images,
applications, software, underlying source code and all other aspects are
copyright of Bria Hair. In accessing these web pages, you
agree that any downloading of content is for personal, non-commercial
reference only and you must seek permission from Bria Hair pror to use.
No part of this web site may be reproduced or copied and images
are property/copyrighted to Bria Hair.
Supplier - We reserve the right to change prices and any information at any time and without notice throughout this website.
Customer Services - If you have any comments or
questions about an order, or our products in general please contact us: info@briahair.com
Bria Hair reserves the right to cancel or delay delivery, if and when forced to do so through circumstances beyond
our control. Such circumstances shall include (but
are not limited to) industrial action, accident, fire, act of god or
failure to deliver by suppliers or couriers.
Use of information
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. Colours of products may vary due to differences in camera/monitor settings; product packaging may be different to that shown.
Product availability
All products are subject to stock availability. If we have insufficient stock to deliver the goods ordered by you we may, at our option, send a carefully selected substitute. If the substitute item has a lower price we will charge the lower price. We will not charge you more than your original order total without your permission. We will not be obliged to offer any compensation for disappointment suffered.
Pricing
We reserve the right to correct any pricing errors on the site at any time. All orders for goods are subject to availability and Bria Hair reserves the right to refuse to supply to any individual or company for whatever reason.
All prices are inclusive of VAT and quoted in Pounds Sterling unless otherwise stated.
Payment
We accept payment via PayPal. Payment in full is required prior to dispatch of all goods.
Delivery
UK
- We aim to dispatch orders within 24 hours, though this may vary due to stock availability. You will be advised of the estimated delivery date shortly after you place your order. We use a courier ‘next working day’ delivery service for all orders dispatched by us to the UK mainland. Please allow for an extra working day for delivery to UK Offshore and Scottish Highlands destinations. Delivery times are quoted in good faith, we cannot accept liability for any expenses or other costs incurred due to failed or late deliveries.
We use a courier service for all our orders throughout Europe.
International:
- We use a courier service for all our international orders and deliver world-wide.
Delivery notification service
If your order is dispatched via courier service we’ll pass your email and mobile number to our courier company. This will enable them to notify you, as and when your parcel is due out for delivery and give you the option to rearrange, if necessary, to whatever time might better suit you.Delivery notification service
If your order is dispatched via courier service we’ll pass your email
and mobile number to our courier company. This will enable them to notify
you, as and when your parcel is due out for delivery and give you the option to
rearrange, if necessary, to whatever time might better suit you.
Your online account
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You are liable and agree to accept responsibility for all activities that occur under your account or password. Please be advised not to share your password with anyone. If you believe that your password has become known to anyone else, you must inform us immediately and we strongly advise you to change it as a matter of course.
Ownership of goods
We will retain ownership of the goods you order until we receive full payment for the order including the applicable delivery charges. Once the goods have been delivered to you, they will be held at your own risk and we will not be liable for their loss or destruction.
Returns
Returning goods bought online is no problem, all we ask is that
the goods be returned within 28 days of delivery, unused and in their
original packaging. Please use our returns page and fill in the required
information as to whether you are looking to exchange or get a full
refund. We strongly recommend you use some form of
recorded delivery as we cannot and will not, accept responsibility for
any lost goods.
Please note, that the original delivery charge cannot be
refunded.
Due to hygiene regulations we cannot accept returns that have been opened. This does not affect your statutory rights as a consumer.
Faulty or wrongly delivered goods
We take great care to ensure all the goods we send out to you are correct and undamaged. However, in the rare case, where incorrect or damaged goods are received please inform us an email within 48 hours of delivery, to info@briahair.com. We’ll arrange collection of the goods (at our cost) and send you the correct replacements as soon as possible. We recommend that you return the goods via courier or using some sort of recorded delivery and we’ll reimburse you the cost of this expenditure. Please send all returns to the address listed at the bottom of this page.
Jurisdiction
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
General
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright laws, which forms part of these terms and conditions. All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).